Scriptique Policy
At JourneyJournalJoy, we are committed to ensuring your order arrives as quickly as possible. Please note that shipping times may vary based on the destination and the method of delivery selected. Once your order has been shipped, you will receive a tracking number via email, allowing you to track the progress of your package.
Customer Care
Our customer care team is ready to assist you with any questions or concerns you may have regarding our store or your order. Please reach out to us via the 'Contact' section of our website, and we will respond as soon as possible.
Privacy & Safety
At JourneyJournalJoy, we take your privacy and safety seriously. We use secure encryption to protect your personal and financial information during online transactions. We only collect necessary information that helps us deliver our services to you. Please refer to our Privacy Policy for more detailed information.
User Account
Creating a user account with us will allow you to check out faster, save multiple shipping addresses, access your order history, track new orders, and save items to your wish list.
Payment Methods
At JourneyJournalJoy, we aim to offer you a variety of secure and convenient payment options. Below are the methods we currently accept.
Credit and Debit Cards
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. During the checkout process, you will need to enter your card number, expiration date, and CVV code. For your security, we use a trusted third-party payment processor and do not store your credit card information.
PayPal
PayPal is a safe and easy way to pay online without revealing your credit card information. If you choose to pay via PayPal, you will be redirected to the PayPal website where you can either sign in to your existing PayPal account or create a new one.
Bank Transfers
We also accept direct bank transfers. Once you’ve placed your order, we will provide you with the necessary bank details for you to complete the transfer. Please note that your order will only be processed once we have received the funds in our account.
Gift Cards
If you have a JourneyJournalJoy gift card, you can redeem it at checkout. Simply enter the unique code on the gift card in the appropriate field during checkout.
Please note that all transactions are secured and encrypted to ensure your information is safe. We take your privacy very seriously and adhere to the highest standards to protect your personal information.
For any questions or concerns about our payment methods or process, please contact our customer service team for assistance.